FAQs...

For the smaller to mid-sized items that we sell postage is included in the price.

For larger items like furniture, we have to take the size, weight and packaging into account when we work out the delivery cost, so we will contact you once you have purchased an item with the relevant delivery costs.

If you would like to know how much delivery would cost on a larger  item prior to purchasing, then please drop us an email.

Depending on your location, we will get a few quotes together from different suppliers so that we can achieve the most competitive delivery cost for you. This usually takes a few days.

Overseas customers will need to contact us first before purchasing any item so that we can work out international delivery costs.

Intovintage.co.uk does not have a shop or showroom facilities - all of our items are kept in storage and for this reason we cannot arrange viewings to the general public. However, we do try and take very detailed photographs of our items and provide honest/informative descriptions of each piece. If you would like to know more about a specific piece, or require further measurements, please contact us (with the full name/a website link to the item) and we will be happy to provide this information.

We regret that we cannot offer refunds on Vintage items. We can only offer a refund if your item is damaged or faulty. Please ensure that you check your item/s thoroughly on delivery and notify us of any issues within 24 hours. We will then liaise with you directly to arrange the return and refund of the item. You may be required to send photos of any damage/discrepancies. If in the unlikely event that your item is damaged during transit please contact us and we will work with you to help rectify the issue, or assist with processing a claim with the courier company (if recommended and booked via us).